Peking duck One of the most famous dishes of Chinese cuisine

FAQ about the Peking Duck @home

• How does the Peking Duck Cooking Box shipping work?

  To ensure that you receive your Peking Duck Cooking Box fresh, we ask our customers to place their order by Wednesday at the latest. We pack all orders fresh and make sure they are ready for dispatch on Wednesday. Our shipping partner then collects the packages on Thursday.

  Delivery is usually on Friday, depending on arrangements with our shipping partner. Please note that it may also depend on your location and additional delivery times may apply.

  We recommend that you place your order in good time to ensure that your Peking Duck Cooking Box arrives at your home on time.

• How long does it take to ship the Peking Duck Cooking Box?

  The Peking Duck Cooking Box is usually dispatched according to the following schedule: Customers should place their order no later than Wednesday to ensure that their cooking box is prepared in time. We pack all orders fresh on Wednesday to ensure they are ready for dispatch. On Thursday, our shipping partner collects the packages. Delivery then takes place in consultation with our shipping partner, usually on Friday.

  We do our best to ensure that your cooking box arrives fresh and in top condition, so you can enjoy the authentic taste experience of Peking Duck in the comfort of your own home.

• How is the Peking Duck Cooking Box packed to ensure freshness during shipping?

  We attach great importance to ensuring that the Peking Duck Cooking Box arrives fresh and in top condition during shipping. For this reason, we use special insulated packaging that is equipped with a cooling magazine. This packaging ensures that the temperature inside the box remains constantly below 7°C and the products therefore stay chilled.

  The Peking duck and the other ingredients are carefully arranged in the insulated packaging to ensure optimal cooling. In addition, we surround the insulated pack with a sturdy cardboard box to provide extra protection during transport.

  Our aim is to ensure that your Peking Duck Cooking Box arrives in the best condition for you to enjoy a high quality and fresh culinary experience.

• What is included in the Peking Duck Cooking Box?

  The scope of delivery of the Peking Duck Cooking Box varies depending on the package and can be found in the product description. There you will find a detailed list of the ingredients and components included.

  Our aim is to provide you with a comprehensive culinary experience that goes beyond Peking Duck. That's why we make sure that the cooking box is put together with high-quality and fresh ingredients that are carefully matched to enhance the authentic taste of the Peking duck.

  We recommend that you read the product description of the respective Peking Duck Cooking Box for precise information about the scope of delivery and to prepare yourself for a delicious culinary experience.

• How do I prepare the Peking duck at home?

  Instructions on how to warm up the menu components can be found under:

  Instructions for Peking duck preparation

• Can I return the Peking Duck Cooking Box if I am not satisfied?

  We want to make sure you are happy with your order. If there is a problem with the Peking Duck Cooking Box, please contact our customer service. Depending on the situation, we may be able to offer a solution, including an exchange or refund.

• What happens if the Peking Duck Cooking Box is damaged or unsatisfactory during shipping?

  In the event of any damage or dissatisfaction with the Peking Duck Cooking Box, please contact us immediately. We will investigate the problem and take appropriate action to ensure you receive the quality and satisfaction you desire.